Shipping & Delivery Information

Marou Chocolate offers shipping throughout France from our location in Southwestern France, using Colissimo, UPS and Chronopost services.

Our warehouse is in Gers (France), known for its Armagnac brandy distillery(1) and Michelin-starred Chef Michel Sarran(2) - a little trivia for you.

We also deliver across Europe, ensuring optimal conditions to maintain the quality and freshness of our products via Chronopost International.

SHIPPING SCHEDULE AND TIMELINES

Orders placed before 1 PM from Monday to Friday are prepared and dispatched the same day. Orders after 1 PM are dispatched the next day (from Tuesday to Friday).

During high-activity times like Christmas and Easter, preparation and delivery may take longer.

Please note that we don't ship or deliver on Saturdays, Sundays, public holidays, and days surrounding public holidays.

SUMMER SHIPPING

During the summer period (June to September), we use Colissimo (signature required) for deliveries in France, ensuring your chocolates are kept cool throughout transit. We also supply eco-friendly gel packs for controlling temperature. This shipping method keeps our chocolate cool and fresh during delivery.

Note: We reserve the right to suspend deliveries to France and Europe during this summer period, or to delay or cancel your orders if delivery quality is at risk.

SUMMER DELIVERY CHARGES

Clients can choose from various shipping options, each with different costs and delivery times:

FRANCE (INCL. MONACO)
Mode of Delivery	Delivery Time	Rate for purchase <€85	Rate for purchase >€85	Rate for purchase >€120
Colissimo (signature required)	48 hours after dispatch	€12	Free	Free
EUROPE
Mode of Delivery	Delivery Time	Rate for purchase <€120	Rate for purchase >€120
Colissimo (signature required) or UPS*	2 to 5 days after dispatch depending on country	€15 or €25*	Free

DELIVERY CHARGES (OFF SUMMER)